1. Data we collect
- Account data. If you sign in with Apple or Google, we receive your account identifier and, depending on your settings, your name and email address. If you use the app without signing in, we create a guest account linked to your device.
- Profile and birth data. The name you enter, your gender, zodiac sign, date of birth, time of birth (optional) and place of birth (city, its coordinates and time zone). We use them to calculate your horoscope, birth chart, Big Three, destiny matrix and compatibility.
- People you add. For compatibility and the AI astrologer you can add another person's name and birth data, for example your partner's. Please add someone's data only if you are entitled to share it.
- Your messages and content. Your questions and conversations with the AI astrologer and the AI tarot reader, the cards drawn in your readings, and the screenshots of conversations you choose to upload for conversation analysis.
- Purchases. Your subscription status and purchase history, provided by the Apple App Store or Google Play through our subscription provider RevenueCat. We never receive your full payment card details.
- Device and usage data. Device model, operating system, app version, language, time zone, the token for push notifications, device identifiers (the advertising identifier only if you allow tracking), the screens and features you use, and error and crash reports.
On the website the calculators (birth chart, Big Three, compatibility, destiny matrix) work in your browser: the birth data you enter is saved only in your browser and is not sent to our servers. Only the name of the city you search for is sent to our place search, and for compatibility by birth charts - the zodiac signs of both people. We use Google Analytics to count visits.
2. How we use your data
- to provide the Services: horoscopes, birth charts, compatibility, tarot, the destiny matrix, the AI astrologer and tarot reader, affirmations and reminders;
- to personalize what you see - for example, the horoscope for your sign and readings based on your chart;
- to process subscriptions and restore purchases;
- to send the notifications you enabled, such as your daily horoscope - you can turn them off in the app or in your device settings;
- to analyze and improve the Services, fix errors, keep them secure and prevent abuse;
- to answer your support requests;
- to comply with legal obligations.
3. AI features and OpenAI
The AI astrologer, the AI tarot reader and conversation analysis are powered by OpenAI (OpenAI, L.L.C., USA). To answer you, we send OpenAI through its API:
- your name, gender, zodiac sign, date, time and place of birth and the positions of the planets in your chart;
- the birth data of the people you added;
- your message and the previous messages of the conversation;
- for tarot readings - your question and the cards drawn;
- for conversation analysis - the screenshots you upload.
We also use OpenAI to translate texts, including conversations that our team reviews for quality and safety. OpenAI processes this data to generate answers and translations and may store it for a limited period under its own policies (openai.com/policies). Your conversations are stored on our servers so that you can continue them.
AI answers are generated automatically. They are meant for entertainment and self-reflection and are not medical, legal, financial or psychological advice.
5. International transfers
Our providers process data in the United States and other countries, which may have different data protection laws than your country. Where required, these transfers rely on appropriate safeguards, such as the EU Standard Contractual Clauses.
6. How long we keep data
We keep your data while your account exists. When you delete your account, we delete or anonymize your personal data without undue delay, except what we must keep by law (for example, purchase records) and statistics that no longer identify you. How to delete your account: Delete Account.
7. Your rights and choices
Depending on where you live, you have the right to access your data, correct it, delete it, restrict or object to its processing, receive it in a portable format and withdraw your consent at any time. You can:
- change your profile and birth data in the app;
- delete your account in the app - Delete Account;
- turn off notifications and tracking in the app or in your device settings;
- stop using the AI features;
- write to us at hi@astroscope-app.com - we will answer within 30 days.
You can also complain to the data protection authority of your country.
8. Security
We protect data with encryption in transit, access controls and monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
Astroscope is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has given us personal data, write to us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy. We will post the new version here with the date of the update and, for significant changes, notify you in the app. If you keep using the Services after the update, you accept the new version.
11. Contact
Questions and requests about your data: hi@astroscope-app.com.