2. Free trial
We may offer a free trial. Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically and you are charged the price shown on the payment screen for the period you chose.
3. Automatic renewal
The subscription renews automatically at the end of each period (a week, a month, a year or another period chosen at purchase) until you cancel it. Your account is charged for the next period within 24 hours before the current period ends, unless auto-renewal is turned off at least 24 hours before its end.
4. Payment
Payment is charged to your Apple ID or Google Play account when you confirm the purchase. You authorize the charge of the applicable fees for each subscription period.
Purchases in the App Store are made through Apple and are also governed by the Apple Media Services Terms and Conditions and the Licensed Application End User License Agreement. Purchases in Google Play are governed by the Google Play Terms of Service.
5. How to cancel
When you cancel, auto-renewal stops, and you keep access to the premium features until the end of the period you have paid for. To avoid being charged for the next period, cancel at least 24 hours before the current one ends. Deleting the app or your account does not cancel the subscription.
- App Store: open Settings on your iPhone or iPad - tap your name - Subscriptions - Astroscope - Cancel Subscription.
- Google Play: open Google Play - your profile picture - Payments & subscriptions - Subscriptions - Astroscope - Cancel subscription.
If you do not see Astroscope in the list, make sure you are signed in with the Apple ID or Google account you used to subscribe. More on the Apple support page and in the Google Play help.
6. Price changes
To the extent permitted by law, we may change subscription prices. We will tell you in advance in the app or through the App Store or Google Play. If you do not want to pay the new price, cancel before it takes effect.
7. Refunds
Payments for subscriptions are handled by Apple and Google, so refunds are requested from them:
- App Store: request a refund at reportaproblem.apple.com - sign in with your Apple ID, choose «I'd like to» - «Request a refund» and select the Astroscope purchase. Apple decides on refunds under its policy.
- Google Play: see the Google Play refund page.
8. Contact
Contact: hi@astroscope-app.com. Personal data related to purchases is processed as described in the Privacy Policy.