SUBSCRIPTION TERMS 

1. Trial 

We may offer a trial subscription for service. Unless you cancel at least 24 hours before the end of the trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period. 

2. Subscription 

The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel. 

3. Payment method 

Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable fees to the payment method that you submit. 

4. Cancellation 

Cancelling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of then-current period. Note that deleting the app does not cancel your subscriptions.  

If you purchased a subscription or enabled trial on App Store: You can cancel a trial or a subscription anytime by turning-off autorenewal through your Apple ID account settings. To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the end of the trial or then-current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Apple support page

If you purchased a subscription or enabled trial on Google Play: You can cancel a trial or a subscription anytime by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the trial or then-current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google’s support page

If you purchased a subscription or enabled trial on our website: You can cancel a trial or a subscription by contacting support team at Support center or by using “Cancel Subscription” mechanism on the website or inside the app at least 24 hours before the end of the trial or then-current subscription period. 

5. Changes 

To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect. 

6. Refunds 

If you purchased a subscription or enabled trial on App Store: If you are eligible for a refund, you’ll have to request it directly from Apple. To request a refund, follow these instructions from the Apple support page

If you purchased a subscription or enabled trial on Google Play:  If you are eligible for a refund, you’ll have to request it directly from Google. To request a refund, follow these instructions from the Google’s support page

If you purchased a subscription or enabled trial on our website: Please refer to our Money-back guarantee policy.  

7. Contacts 

If you have any questions in relation to the subscription terms, please contact us at hi@astroscope-app.com. 

Please take a screenshot of this information for your reference. This may help you to control your subscriptions.  

Last updated: 14.12.2022

FAQ

Our products are not eligible for returns, exchanges, or refunds.

Astroscope app automatically renews unless you cancel it. See here for more information from Apple on canceling your subscription.

If you cancel, you can keep using your subscription until the next billing date.

If you signed up for a free trial or used an offer code for the Astroscope app, and you don’t want to renew it, cancel it at least 24 hours before the trial ends. For redemption instructions on offer codes, you can check out this article. If you need any assistance with a trial or offer code, please reach out to us at hi@astroscope-app.com

Apple iTunes handles subscriptions for the CHANI app. Please visit Apple’s customer support page to request a refund.